Important information about warranties and defective merchandise
Most manufacturers manage defective merchandise directly to ensure quality control and other factors. If you require any assistance in the warranty process, please don't hesitate to contact us.

Applecheeks

Warranty:
Snap Defects ? 18 months
Elastic Defects ? 60 days
Sewing/Workmanship Defects ? 60 days
Please be advised that we cannot replace or refund diapers due to the following problems: repelling, shot elastic, staining, leaking or incorrect sizing.

Phone: 1-877-827-7538
Contact: http://applecheeks.com/product-support/contact-us/
Online: http://applecheeks.com/product-support/frequenty-asked-questions/

BabyKicks

Warranty:
Defective products will be exchanged free of charge and we guarantee our products for 45 days from shipping date for any sewing defects. Before returning any items the customer must contact us, and provide an invoice or receipt displaying the purchase date. However, please be aware, that we cannot offer refunds for products that are returned due to improper care or natural wear. Changes in size and minor holes (typically from normal washing, bleaching or the like) do not constitute a defect. Additionally, please be aware that due to the nature of the hemp fabric slight irregularities in size and shape, especially after products have been washed, do occur - this is completely normal.

BabyKicks number one priority is customer satisfaction. We will therefore try to do our utmost, within reason, to resolve any issue that may arise in regards to product quality and workmanship.

Phone: 202-558-6161
Email: info@babykicks.com
Online: http://www.babykicks.com/policies.cfm

Baltic Amber Jewelry

Warranty:
One year warranty for clasps and beads.

Phone: 541-543-0379
Email: heather@knickernappies.com
Online: http://www.knickernappies.com/warranty.html

Bamboobies

Warranty:
Bamboobies and Nursing Shawls are 100% Satisfaction Guaranteed for 60 days.  If you have concerns or would like to return any items, please contact us for a return number prior to shipping for proper handling and credit.

Phone: 800-560-7131
Email: hello@buybamboobies.com
Online: http://www.buybamboobies.com/Breast-Pad-FAQ.html

BecoThings

Warranty:
Please contact us (Kelly's Closet) for warranty information.

Best Bottom

Warranty:
All products are guaranteed against workmanship or material defects for 60 days from date of purchase. This guarantee covers seams, stitching, elastics, zippers or any other sewing defects. Fading or staining is considered normal wear and tear and does not fall under this warranty. If either a retailer or customer receives a defective product please mail the item directly to us along with a copy of the original receipt and we will mail a replacement ASAP.

Phone: 877-378-3506
Email: info@bestbottomdiapers.com
Online: http://bestbottomdiapers.com/static.php?page=warranty

Blueberry

Warranty:
We guarantee every item we sell against material or workmanship defects for 365 days from the date of purchase.

What this covers: Product stitching, seams, elastics, and any of the product?s components including snaps, hook & loop closures, and fabric.

bumGenius

Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.

Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php

Bummis

Warranty:
We guarantee that our polyester products will be waterproof for 100 washes and our nylon products for 50 washes. This guarantee applies to the waterproof fabric only, and will only be honoured if:

• The product has been washed according to instructions
• The product is part of a rotation of products and has undergone reasonable use

We guarantee that our products will be free of defects in workmanship after reasonable use as part of a rotation of diapering products. We will not replace products after 6 months or without a proper proof of purchase from one of our retailers.

Please note that our warranty does not apply to products that are not functioning properly because of a build-up of detergent residue, although we will do our utmost to co-operate with our clients in the resolution of this problem.

All products distributed by Bummis but not manufactured by Bummis are covered by their manufacturer's warranty.

Phone: 888-828-6647
Contact: http://www.bummis.com/us/en/contact-us.php
Online: http://www.bummis.com/us/en/warranty.php

Changing Diapers

Warranty:
N/A

CJs BUTTER

Warranty:
Because of the nature of our body products and cleaners, we do not accept returns.  If you are dissatisfied with your purchase, please contact us at customercare@cjsuniqueboutique.com so we can work out a resolution together.  Refunds will be given if no other agreement can be reached.

Phone: 719-572-6974
Email: cj@cjsuniqueboutique.com
Online: http://www.cjsuniqueboutique.com/?page_id=1508

Diva Cup

Warranty:
The DivaCup is a personal hygiene medical device and as a result it may not be returned or exchanged. All sales are final. In the rare case that there is a defect in the cup, please contact us within 60 days of purchase. To evaluate the problem, we ask that you email a photo of your cup along with a description of the problem and your receipt to: support@divacup.com

Phone: 1-866-444-DIVA
Email: support@divacup.com
Online: http://divacup.com/about-us/policies-and-returns/

EcoSprout

Warranty:
No we do not. We make every effort to produce the best quality detergent. We would never distribute any product that has not been tested, nor any product that we don't trust 100% and use on our own children. We do ask that if you are having a problem with our detergent to please contact us at ecosprout@gmail.com. We will work with you individually to determine what the problem is and correct it.

We are unable to provide refunds or exchanges due to the consumable nature of our products.

Phone: 708-522-6066
Contact: https://ecosproutsoap.3dcartstores.com/crm.asp?action=contactus
Online: http://ecosproutsoap.3dcartstores.com/FAQ_ep_43.html#16

Econobum

Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.

Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php

Ecoposh

Warranty:
Snaps: We offer a lifetime warranty on all snaps. If your snap is ever pulled off, falls off, cracks or just plain isn't snapping, just simply fill out this form so we can get your diaper in, fix it up and pop it back in the mail to you promptly.

Elastics: We have a 3 month warranty on all elastics. At this time we do not have the availability to repair elastic outside of the 3 month time frame. Please see "What will void the Kanga Care warranty" below. Elastics that have become un-attached in the casing, stitching undone, or have a defect due to a manufacturing error are covered under the warranty. Elastic that has been dissolved or become corroded due to detergents or cleaning agents that are not on our recommended list or have given out due to time, wear and tear are not covered under the warranty.

Sewing: We have a 6 month warranty on all stitching and seams. Sewing defects will usually arise either immediately or within the first couple washes, if ever. If you happen to receive an item that has a sewing defect, simply fill out this form and we will get your diaper in and promptly repair and return it to you. Holes or snags that occur in any of the fabrics due to wear and tear of the fabrics are not covered under our warranty. At this time we do not have the availability to repair sewing outside of the 6 month time frame. Please see "What will void the Kanga Care warranty" below.

Phone: 303-279-3864
Email: info@kanga-care.com
Online: http://www.kanga-care.com/Customer-Service_ep_44-1.html

Episencial

Phone: 800-690-1610
Email: info@episencial.com
Online: http://episencial.com/return-policy/

Flip

Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.

Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php

FuzziBunz

Warranty:
Snap Defects - Lifetime
Snap defects are defined as a snap that has fallen off or does not connect well rendering the diaper defective. At any time your FuzziBunz lose a snap, we will replace the product regardless of when it was purchased.

PUL Defects - Lifetime
PUL defects, commonly known as de-lamination, is defined as the the waterproof layer separating and peeling away from the cloth layer. Diapers purchased in 2010 and moving forward will be covered under this lifetime warranty. PUL can be ruined by bleaching, chemicals, excessively high heat and time. PUL will not be covered if any of these environmental factors have played a part in the loss of functionality of PUL over time.

Sewing/Workmanship Defects - 1 Year
This is defined as a diaper that is completely falling apart at the seams and is no longer usable.

Phone: 866-DRY-BABY
Email: shop@fuzzibunz.com
Online: http://shop.fuzzibunz.com/category_s/1867.htm

Grandma El's

Warranty:
Returns are accepted for damaged items only.  Consumer must contact Grandma El?s within 72 hours of receipt via email to info@grandmaels.com.   Returns must have prior authorization in writing by Grandma El?s, with reason for return stated. You must email for return authorization number. 

Phone: 800-493-0223
Contact: http://grandmaels.com/contact-us/info_19.html
Online: http://grandmaels.com/return-policy/info_21.html

GroVia

Warranty:
At GroVia®, we stand behind our products 100%. We cover all manufacturing defects on GroVia products for one full year from the date of purchase. The warranty is extended to the original owner of a product with a receipt showing purchase from an authorized GroVia® retailer.

Phone: 1-877-899-BABY
Email: customerservice@gro-via.com
Online: http://www.gro-via.com/warranty.html

Happy Heinys

Warranty:
The warranty for our products is as follows:

Snaps: lifetime *see notes below
Elastic: 6 month guarantee. After 6 months we will gladly send to you any elastics needed so that you may easily repair the elastic in your diapers
Sewing: 3 months
Hook & loop: 6 monthes After 6 months we will gladly send to you any hook & loop needed so that you may easily repair your diapers**see notes
Warranty is extended to the original purchaser of the products only.

Phone: 619-258-6867
Contact: http://www.happyheinys.com/contact-us
Online: http://www.happyheinys.com/company-information/warranty-info

Hemp Babies

Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.

Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php

Hiney Lineys

Warranty:
If there is a defect in your diaper or liney, please contact us within 90 days of purchase. After inspecting the item and verifying that the flaw was from manufacturing, we will correct the issue or replace the item.

Phone: 207-229-3311
Email: shelia@hineylineys.com
Online: http://hineylineys.com/index.php?page=policy

Imse Vimse

Warranty:
If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.

Contact: http://www.imsevimse.us/t-contact.aspx
Online: http://www.imsevimse.us/t-returns.aspx

itti bitti

Warranty:
All itti bitti products are covered by a twelve month workmanship guarantee, so in the unlikely event you have a problem with your diapers, please don?t hesitate to contact us.

Contact: http://ittibittiusa.com/?q=contact
Online: http://ittibitti.us/washing_care_instructions

Jellystone

Contact: http://www.jellystonedesigns.com/index.php/contact-us

Kawaii

Warranty:
We are committed to provide high quality cloth diapers and make every effort to prevent against workmanship defect. We provide product warranty for 60 days commencing from the date upon receipt of your item.

Free item received from us or from our retailer will not be covered by our warranty.

Contact: http://www.theluvyourbaby.com/pages/Contact-Us.html
Online: http://www.theluvyourbaby.com/pages/Product-Warranty.html

Kissaluvs

Warranty:
Lifetime snap guarantee. Workmanship guarantees 30 days.

Phone: 866-KISSALUVS
Email: custservice@kissaluvs.com
Online: http://www.kissaluvs.com/guarantees.php

Knickernappies

Warranty:
Knickernappies warranties against defects, including snaps, elastic, workmanship, and parts. This does not include leaking, odors, or wear & tear. Warranty is extended only to original owner with proof of purchase. Baby Bum Drops & Fluff Dust are excluded because they are non-durable products. Proof of purchase is required.

• Diapers - 1 year workmanship
• Inserts, doublers, liners - 1 year workmanship
• Nursing pads, changing pads - 1 year workmanship
• Mama pads - 1 year workmanship
• Diaper Sprayers - 1 year parts

Damage to PUL caused by bleach is NOT covered under the warranty. Bleach use results in cracked PUL, PUL with pinholes, and eventually leaking. The use of bleach on PUL products voids all warranties.

Phone: 541-543-0379
Email: heather@knickernappies.com
Online: http://www.knickernappies.com/warranty.html

Little Big Fan

Phone: 800-646-1389
Contact: http://www.littlebigfan.com/index.php?main_page=contact_us&zenid=5lmvmja7cr2j0kcv6f42cq0tn5

Loo Hoo

Warranty:
We strive to create an incredible product. If you are unhappy with your order from LooHoo, LLC., please contact us and we will work with you to resolve any issues.

Email: cyndi@loo-hoo.com
Online: http://www.loo-hoo.com/?page_id=544

Lunette

Phone: 877-LUVCUPS
Email: info@lunette.com
Online: http://lunette.com/index.php?id=48

Moby Wrap

Phone: 888-629-9727
Email: info@mobywrap.com
Online: http://www.mobywrap.com/mw/contact-us.htm

Motherease

Warranty:
We warrant our products against defects in materials and workmanship for a period of three months from the date of purchase.

Phone: 905-988-1110
Email: diapers@mother-ease.com
Online: https://usshop.motherease.com/shopcontent.asp?type=shipping

My Swim Baby

Phone: 866-843-6348
Email: info@myswimbaby.com
Online: http://www.myswimbaby.com/Ordering_ep_46-1.html

Oh Katy

Warranty:
Defective Merchandise: If you have a defective product please contact us at info@ohkaty.com with the details of the defect and we will work with you personally. If you are returning a defective product, your item must be clean, stain-free, smell-free, and dry before you ship it. Please do not send us dirty diapers! To be sure that your diapers are in acceptable condition, please inspect them carefully before shipping them to us. Please note that Katydid(TM) is not responsible for damage to the item due to the normal "wear and tear" of the product materials or normal fading. We are also not responsible for damage to an item caused by improper care, abuse, or misuse. You are solely responsible for understanding how to care for the items you purchase. If you have any questions, please feel free to ask. We are always here to help!

Email: info@ohkaty.com
Online: http://www.ohkaty.com/faq#n41

ones&twos

Contact: http://onestwosusa.com/contact.html

Onya Baby

Warranty:
We have the highest standards at Onya Baby, Inc. We warrant our products against defects in workmanship or materials for (1) one year from date of purchase. If you find a defect, please return your product, with proof of purchase, directly to us so that we can confirm the defect and repair or replace it, at our discretion.

Phone: 877-914-ONYA
Contact: http://onyababy.com/contact-us/
Online: http://onyababy.com/customer-services/shipping-and-returns/

Oso Cozy

Warranty:
Oso Cozy does not accept returns directly from our customers. Please contact Kelly's Closet for additional assistance.

Palm Tree

Warranty:
60 days

Phone: 541-543-0379
Email: heather@knickernappies.com
Online: http://www.knickernappies.com/warranty.html

Pink Daisy

Warranty:
We guarantee every item we sell against material or workmanship defects for 365 days from the date of purchase.

Planet Wise

Warranty:
All products are guaranteed against workmanship or material defects for 60 days from date of purchase. This guarantee covers seams, stitching, elastics, zippers or any other sewing defects. Fading or staining is considered normal wear and tear and does not fall under this warranty. If you feel you have received a defective product, please return the product back to us with a copy of your original receipt, your current shipping address and the Planet Wise Return/Replacement Form. Please request the form at info@planetwiseinc.com. We will determine if your product can be repaired or replaced. We cannot repair or replace any items that are not returned with a copy of your original receipt. We can not replace any products that do not have proof of purchase. Only products purchased by an authorized Planet Wise Retailer will be covered under our Warranty.

Phone: 877-378-3506
Email: info@planetwise.com
Online: http://www.planetwiseinc.com/static.php?page=warranty

Rinseworks

Warranty:
3 year limited warranty.

Contact: http://www.rinseworks.com/contact-us

Rockin Green

Warranty:
We take great pride in producing quality products for our customers. We only send out products that we would use on our own families items, so we have very high expectations. If for any reason you are not happy with your purchase, please contact us and give us the opportunity to make it right. Satisfied customers are our #1 priority.

Because of the consumable nature of our products, we are unable to provide refunds or exchanges on opened product.

Phone: 855-RNG-SOAP
Contact: http://rockingreensoap.desk.com/customer/portal/emails/new
Online: http://rockingreensoap.desk.com/customer/portal/articles/64996-do-you-offer-refunds-returns-

Ruby Moon

Warranty:
We do not accept returns of open or used bags.

Phone: 207-200-3242
Email: info@rubymoonlaundry.com
Online: https://rubymoonlaundry.com/policies

Rumparooz

Warranty:
Snaps: We offer a lifetime warranty on all snaps. If your snap is ever pulled off, falls off, cracks or just plain isn't snapping, just simply fill out this form so we can get your diaper in, fix it up and pop it back in the mail to you promptly.

Elastics: We have a 3 month warranty on all elastics. At this time we do not have the availability to repair elastic outside of the 3 month time frame. Please see "What will void the Kanga Care warranty" below. Elastics that have become un-attached in the casing, stitching undone, or have a defect due to a manufacturing error are covered under the warranty. Elastic that has been dissolved or become corroded due to detergents or cleaning agents that are not on our recommended list or have given out due to time, wear and tear are not covered under the warranty.

Sewing: We have a 6 month warranty on all stitching and seams. Sewing defects will usually arise either immediately or within the first couple washes, if ever. If you happen to receive an item that has a sewing defect, simply fill out this form and we will get your diaper in and promptly repair and return it to you. Holes or snags that occur in any of the fabrics due to wear and tear of the fabrics are not covered under our warranty. At this time we do not have the availability to repair sewing outside of the 6 month time frame. Please see "What will void the Kanga Care warranty" below.

Phone: 303-279-3864
Email: info@kanga-care.com
Online: http://www.kanga-care.com/Customer-Service_ep_44-1.html

Snappi

Phone: 866-976-2774
Email: snappiamerica@cox.net
Online: http://snappibaby.com/contactus.html

SoftBums

Warranty:
SoftBums warranties every item we sell against material or workmanship defects for 365 days from the date of purchase. This covers product stitching, seams, elastics, and any of the products components including snaps, hook & loop closures, toggles and fabric.

Phone: 612-216-4213
Email: info@softbums.com
Online: http://www.softbums.com/Warranty_ep_47.html

Super Undies

Warranty:
Super Undies? offers a guarantee of workmanship for 30 days from the date of purchase as defined by final payment. Defective merchandise can be returned for repair (or replacement at Super Undies? discretion.) Please contact info@superundies.com for an RMA form.

Defective items are items that have a craftsmanship flaw to include but not limited to the following:

• Broken snaps
• Missing stitching
• Loose threading
• Disconnected parts

Phone: 424-BABY-DRY (424-222-9379)
Contact: http://www.superundies.com/contactus.aspx
Online: http://www.superundies.com/t-exchanges.aspx

Sloomb

Warranty:
Defective items will be replaced or repaired at our discretion within the first 30 days of purchase.

Online: http://www.sloomb.com/returns-contact/

The New Clothesline Co

Phone: 406-624-6177
Email: customerservice@thenewclotheslinecompany.com
Online: http://www.thenewclotheslinecompany.com/warranty.php

Thirsties

Warranty:
Your product is under limited warranty for possible return for up to 1 year after the original purchase date.

Defects include loose stitching, holes discovered upon arrival, broken snaps, etc.

Phone: 888-315-2330
Email: support@thirstiesbaby.com
Online: http://www.thirstiesbaby.com/customer-center/return-merchandise-authorization/

Tots Bots

Warranty:
Tots Bots guarantees their products against defects in materials and manufacturing faults for a period of twelve months from the original date of purchase.

Definition of a fault: an unexpected deterioration in the product that will shorten the lifespan or performance of the product. Goods that are deemed to be faulty and that fall within the twelve month warranty period are eligible for replacement.

Phone: 888-828-6647
Contact: http://www.bummis.com/us/en/contact-us.php
Online: http://www.bummis.com/us/en/totsbots-care.php

Wolby Bug

Warranty:
60 days

Phone: 541-543-0379
Email: heather@knickernappies.com
Online: http://www.knickernappies.com/warranty.html