Moby Wrap FAQ

Q. What size/age range/weight can a Moby Wrap hold?
A. Moby Wraps can hold babies up to 35lbs., which is typically a 3 year old child.

Q. What are the differences between the Moby Wrap and other carriers?
A. There are many different baby carriers on the market today: front packs, slings, wraps, mei tais and many more. The big difference between slings and wraps is that a wrap uses both shoulders, as well as your back, to distribute the weight of your baby. Slings are worn diagonally across just one shoulder placing the weight of the baby on that one shoulder. Most front packs have narrow straps, buckles, or rings, which often cause discomfort or can bend/break. There are several wrap carriers available with a variety of special features: stretchy vs. non-stretch, cotton vs. cotton-lycra blend, solids vs. patterns, basic vs. embellished, expensive vs. economical, square vs. tapered ends, etc. Our advice would be to look for the features that are most important to you and choose your baby carrier accordingly. The Moby Wrap is made of 100% soft cotton. The edges are tapered, making it easy to tie. Moby Wraps are currently available in a wide variety of solid colors, designs, UVs, and organics.

Q. What are the washing instructions for my Moby Wrap?
A. The Moby Wrap is easy to clean. Prewashing before first use is recommended. You can machine wash your Moby Wrap in cold water and air-dry or tumble dry on low. Your Moby Wrap may shrink slightly in the dryer, but will stretch out again after being worn. Washing instructions are located on the back of the Moby tag sewn into your Moby Wrap.

Q. I washed my Moby Wrap according to the washing instructions and it shrank. Is that normal?
A. It is perfectly normal for your Moby Wrap to experience slight shrinkage since is made of 100% cotton. We have designed our Moby Wraps with extra length built in to accommodate for first wash shrinkage. If you are unable to bring the ends back to the front, try tying the wrap in the back: Moby Wraps are designed to be tied either at the wearer’s front or back – both are equally safe and comfortable.

Q. I live in a very warm climate. Can I use a Moby Wrap?
A. Yes, you can. Moby Wrap is made of 100% cotton and the natural fabric breathes keeping you cool in warmer climates. Wearing a baby in any carrier will create extra heat, so we recommend dressing yourself and your baby lightly and keeping exposure to high temperatures to a minimum whenever possible. Additionally we recommend wrapping baby in a lighter colored Moby Wrap such as Natural, Lavender or Moss from our Originals Collection or one of our UV styles that offer SPF 50+ protection for delicate baby skin.

Q. How does the UV protected Moby Wrap work?
A. The Almond Blossom fabric is treated with the Rayosan™ process by Clariant. This technology increases the Sun Protection Factor (SPF) without changing the appearance, handle or breathability of the fabric. You can imagine how excited we are to have this technology be part of the Moby Wrap fabric, which offers another layer of protection for baby’s sensitive skin, especially before the age recommended for sunscreen use.

Q. I am a plus-size mom. Will the Moby Wrap fit me?
A. Yes it will. The Moby Wrap is 5.5 meters long and will fit larger moms and dads as well. When wrapping, you would simply tie a knot at your back. For our customers who prefer extra length, an extra long Moby Wrap (6 meters) can be purchased by calling us toll-free at 888-629-9727. Extra long Moby Wraps are stocked in several colors and are available for immediate shipment.

Q. I am petite. Will a Moby Wrap work for me?
A. Moby Wrap offers a petite-length. Our wraps are designed to be "one size fits most", but we do make a shorter length for adults who are smaller and prefer less fabric. The great thing about a Moby is that it completely conforms to your individual shape when worn, so you will be able to achieve an extremely comfortable and ergonomic carrying position for both you and your baby. You can also try the original Moby Wrap - extra fabric can simply be wrapped one more time around yourself before knotting it off! If you would like to purchase a petite-length Moby Wrap, please call our office toll-free to order: 888-629-9727. Petite Moby Wraps are stocked in many Moby Wrap colors and can be shipped immediately.

Q. What are the working conditions in Thailand where your product is manufactured?
A. From 2004 until 2006, the founders of Moby Wrap and their family lived in Thailand where they set up a Thai corporation that manufactures the entire line of Moby Wrap products. They found a traditional Thai home in Chiang Mai and converted it into the Moby manufacturing facility. The salaried staff receives great pay, both yearly and production based bonuses, health care and a warm, friendly work atmosphere. Recently, Moby Wrap production has increased beyond the size of the traditional Thai home. The factory has moved across town, in a former textile factory. Most of the original staff is still with us, as well as several new hires.

Q. Do you use organic cotton?
A. We offer a line of Moby Wrap baby carriers made with 100% Organic Exchange OE100 Certified Cotton.

Q. Can I purchase a replacement Moby Instruction Book?
A. Moby Wrap Instruction Books can be ordered by phone. There is a $5 charge to cover the cost of printing. Instructions are also available online. To request printed instructions for our Moby Wrap, call customer service 888-629-9727. We also offer a "Moby Wrap Quick Tie" flyer which provides basic wrapping instructions on one side and step-by-step directions for using the Classic Hug Hold on the other side. We are happy to send one to you at no charge. Moby GO instruction books are included with every GO purchased, printed replacement books are not available at this time. Moby GO instructions are available online.

Q. Are replacement Moby Bags available?
A. Yes, we do offer replacement Moby Bags for $5.00. Call our toll-free number to order: 888-629-9727

Q. How do I return my Moby Wrap?
A. We are happy to accept returned Moby Wraps purchased directly from mobywrap.com within 30 days of purchase. Please enclose your complete Moby (wrap, pouch and instruction booklet) and your original sales receipt with a note stating that you are returning for a refund. Your original form of payment will be promptly credited once your wrap has been received. You may send your Moby via any shipping method to:
Moby Wrap Inc.
958 Spice Islands Dr
Sparks NV 89431

Q. My baby weighs less than 8lbs - is it OK to use a Moby Wrap?
A. According to the ASTM standards, wrap and sling style baby carriers are required to be labeled with a minimum starting weight of 8 lbs. For babies under that weight, please check with your healthcare provider to get the ok before using a Moby Wrap. Many hospitals use Moby Wraps in their NICUs and Moby Wraps have been beneficial for families practicing skin-to-skin contact with their premature babies. For low birthweight babies and preemies it is especially important to be vigilant about checking baby's positioning and paying close attention to baby's breathing and sounds. No matter baby's size, make sure baby is always visible and kissable with no fabric covering baby's face.

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